For care, retail & pharmacy teams

A smarter way to support assisted living clients.

Medihub gives pharmacies, allied health teams and care providers a premium platform to browse products, access specialist guidance, create client-ready quotes and move customers from enquiry to order. With less admin.

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Trusted by pharmacy, allied health & care teams Australia-wide
Download on the App Store Get it on Google Play
Quote createdSent to client
Support paymentEligible
Specialist guidanceIncluded
Delivery optionsAvailable
Trusted assisted living infrastructure
80,000+
Units delivered nationwide
AU-wide
Shipping & fulfilment
NDIS
Aged care & private support
Optional
Assembly & delivery
12-mo
Product warranty
The problem

Helping clients should not feel this manual.

When a customer needs mobility equipment, teams often search for product details, call suppliers, compare suitability, prepare quotes by hand and explain next steps. All without a clear system.

Too much product uncertainty

Staff don't always know which product is suitable for a client's needs.

Manual quoting slows everything

Enquiries turn into back-and-forth emails, phone calls and admin.

Limited range in-store

Pharmacies and providers can't physically stock every product.

Lost revenue opportunities

Teams invest time helping clients but rarely capture the commercial value.

The workflow

From enquiry to order in one guided workflow.

One platform takes your team through every step, so clients move forward faster and staff always look professional.

01

Find the right product

Browse mobility and assisted living products by category, apply filters and narrow down suitable options faster.

Smarter product discovery
02

View specialist guidance

Access product notes, suitability guidance and key support information directly on the product page.

Specialist insight included
03

Create a client-ready quote

Build a polished, professional quote in seconds and send it straight to the right contact.

Quote in seconds
04

Move clients forward

Send secure payment links, show delivery options and give clients a clear next step. Every time.

Payment & delivery built in
A new revenue stream

Get recognised for the time spent supporting clients.

Eligible partners receive structured support payments for the work they are already doing. Three ways to earn.

Product Assessments

Guide clients through product suitability. Help them find the right equipment for their needs, funding type and lifestyle.

Payment eligible

Product Trials

Facilitate in-store or in-home product trials with eligible clients. Earn recognition for the hands-on time you invest.

Payment eligible

Client Onboarding

Support clients from quote to delivery. Receive payment for the follow-through that turns a recommendation into an outcome.

Payment eligible
Eligibility criteria apply. Available to approved Medihub partners.
Request Partner Access
The difference

Less back and forth. More confident client support.

Before Medihub

  • Call suppliers for product details
  • Manually compare options
  • Build quotes outside your workflow
  • Chase payment and delivery details
  • Limited visibility across the client journey

With Medihub

  • Product guidance in one place
  • Faster product discovery
  • Client-ready quotes in seconds
  • Payment links & eligible NFC options
  • Clearer delivery and ordering steps
The platform

Everything your team needs to move from enquiry to order.

Four connected pillars. Not a long list of features.

01. Discovery

Product discovery

  • Browse key assisted living categories
  • Use filters and product details
  • Access product specialist insights
02. Quoting

Quoting

  • Create client-ready quotes
  • Send quotes by email
  • Share clear next steps
03. Payments

Payments

  • Send secure payment links
  • Eligible retail partners can use NFC
  • Flexible ways for clients to pay
04. Fulfilment

Delivery & fulfilment

  • Check delivery options
  • Support nationwide fulfilment
  • Reduce manual follow-up
Who it's for

Built for every assisted living enquiry.

Private customers

Support families and customers purchasing directly with confidence.

Plan-managed clients

Create clear quotes to share with plan managers, carers or support coordinators.

Retail & pharmacy enquiries

Give staff a guided way to support customers without stocking every product.

Allied health recommendations

Help professionals move from product recommendation to quote faster.

What teams are saying

Early partners, real workflows.

Pharmacy Partner
"It helps staff support clients without needing every product on the floor."
Wider range accessQuote & payment built in
Care Provider
"It gives teams a clearer way to move from recommendation to quote."
Product comparisonCleaner quote process
Allied Health Partner
"It saves back and forth when staff need product information quickly."
Product notesSpecialist guidanceFaster support
Partner network growing across Australia
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FAQ

Questions, answered.

Medihub is built for pharmacies, allied health teams, care providers and retailers supporting assisted living clients. Request partner access and our team will confirm eligibility.

No. Medihub gives you access to a wide product range without physically stocking every item. You support the client, create the quote, and we handle nationwide fulfilment.

Eligible partners can receive specialised support payments for approved product onboarding activities, recognising the time spent guiding clients. Eligibility criteria apply.

Wheelchairs, mobility scooters, walking aids, home aids and alarms & monitoring, across NDIS, aged care and private client needs, with optional assembly and delivery.

You can send secure payment links by email or SMS, and eligible retail partners can use NFC payment options in-store, giving clients flexible, professional ways to pay.

Request access

Bring Medihub into your partner workflow.

See how your team can support assisted living clients with product guidance, quoting, payment options and fulfilment support. All in one platform.

  • A new revenue pathway for your team
  • No need to hold a large stock range
  • A professional, guided quote process
  • More confident, capable staff

Request Partner Access

Available to approved Medihub partners.

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